60-minute guarantee · Coupon
Later than 60 minutes from call to door?
Here’s $60 off.
No code to remember: tell your plumber or our dispatcher and $60 comes off the invoice. Good 24/7 on emergency calls in our service areas. Guarantee terms
Open 24/7 · 60-minute guarantee
General Contracting
In a kitchen or bathroom remodel, the pipes are the one part you can’t easily redo once the tile is up. We run plumbing-led renovations from the first walkthrough to the final fixture — a written scope and price, your building’s paperwork, and the other trades scheduled around the plumbing.
At your location in 60 minutes or you save $60.
The short answer
Planning a bathroom or kitchen remodel? In a co-op or condo, get the alteration agreement and house rules from the managing agent first, then book a walkthrough with us. We give you a written scope and price, replace old supply pipes and valves while the walls are open, and schedule the tile, carpentry and electrical work around the plumbing. If a pipe opened up during a renovation is leaking now, close the nearest valve or get the super to shut that riser, and call us.
Is this an emergency?
Call now if…
- A pipe was cut or damaged during demolition and is leaking
- Water from a renovation is reaching the apartment below
- You smell gas after work near the range — get everyone out without touching switches or flames, then phone 911 or the gas utility from outside
Can usually wait for a scheduled visit
- Getting a written scope and price for a remodel next season
- Swapping a vanity, toilet or faucet without moving any pipes
Not sure? Call anyway — we’ll tell you honestly.
Do this right now
- Got a leak from the renovation? Shut the closest valve, or ask building staff to shut off the riser.
- Ask the managing agent for the alteration agreement, house rules and allowed work hours.
- Photograph the room as it is today, including stains, cracks and anything that leaks.
- List what has to change and what can stay — layout, fixtures, storage.
Signs you need us
- Tile cracking or grout crumbling around the tub or shower
- A stain on the ceiling below that comes back after every patch
- A shower valve that scalds, drips or won’t hold a temperature
- Original branch lines and valves hiding behind the tile
- A tub you’d like to turn into a walk-in shower
- A kitchen where the sink, dishwasher or range needs to move
- A board or managing agent asking for a written scope before work can start
- A remodel another contractor left with open walls and capped pipes
How we handle the call
- 01
Walkthrough and scope
We look at the room, what’s likely behind the walls and your building’s rules, then put the scope, schedule and price in writing.
- 02
Building paperwork
We work with your managing agent on the paperwork and access the alteration agreement calls for, plan around house work hours, and build any permits and inspections the job requires into the schedule.
- 03
Demolition to rough-in
Hallways and floors are protected and demolition stays within house hours. Then new supply lines, drains and valves go in and are pressure-tested while everything is open.
- 04
Trades in order
Tile, carpentry and electrical are scheduled around the plumbing, so no wall closes before the pipes behind it have passed their test.
- 05
Finish and walk through
Fixtures set and tested, the space cleaned, and a final walkthrough with you before we call the job done.
Know your building
Remodeling in co-ops, condos and older homes
In a co-op or condo, work usually can’t start until the alteration agreement is signed, and buildings typically ask contractors for certificates of insurance before anyone picks up a tool. Bigger jobs may also need plans, permits or filings, and house rules often limit work to set hours on weekdays. Many co-ops won’t let a kitchen or bathroom move above rooms where the neighbors below live and sleep, a restriction known as “wet over dry”, so check it before you design a new layout. The board and managing agent move at their own pace; we plan the schedule around their process instead of promising dates they control.
Older buildings and houses bring their own surprises: galvanized or brass branch lines, cast-iron drains, and plaster walls that take more care to open and patch than drywall. With the walls open, it’s the moment to replace old branch lines and valves — back to the riser in an apartment, or to the main line in a house — and add shut-offs for the new bathroom or kitchen. In an apartment building, connecting new lines at the riser means building staff shutting and draining it, and the other apartments on that line usually get notice first, so those days are booked well ahead. Throughout the job we keep hallways and elevators padded and swept, bag debris before it leaves your home, and keep dust and noise inside the hours the building allows.
One visit, whole job
Everything covered on the call
- Written scope, schedule and price
- Demolition and debris removal
- New supply lines, drains and vents
- Old branch lines and valves replaced while walls are open
- Shower valves and tub-to-shower conversions
- Waterproofing and shower pan flood tests
- Fixture and appliance hookups
- Tile, carpentry and electrical scheduled around the plumbing
- Hallway, elevator and floor protection
Upfront price, every time
What a plumbing-led renovation costs
A renovation is priced from the written scope: whether fixtures stay where they are or move, how much old pipe sits behind the walls, the finishes you choose and how many other trades the job needs. Building requirements count too — limited work hours, hallway and elevator protection, filings and permits where they apply — and so does access, like carrying tile and fixtures up the stairs of a walk-up.
You get the scope and price in writing before demolition starts. Old walls can hide problems — a cracked drain, a rotted subfloor, a branch line in worse shape than it looked — and if we find one, you see it and get a price for it before the scope changes.
Honest advice
Full renovation, or a targeted refresh?
A targeted refresh makes sense when the pipes and valves behind the walls are sound, the tile is solid and the layout works for you. New fixtures, a vanity and new shower trim can change how a room feels with far less disruption — though some buildings still want paperwork even for that.
Go for the full renovation when water is getting behind the tile, the ceiling below keeps staining, the shower valve can’t be serviced without opening the wall, or the branch lines are original. New tile over failing pipes means paying to open the wall again later. We’ll tell you honestly which of the two your room needs, and we can price both.
Mistakes that make it worse
- Designing a new layout before checking the building’s wet-over-dry rules
- Starting demolition before the alteration agreement is signed — the building can stop the job
- Keeping decades-old shut-off valves behind brand-new tile
- Setting tile over a shower pan that hasn’t been flood-tested
Keep it from happening again
- Ask for access panels at the tub drain and shower valve, so a future repair doesn’t mean breaking tile
- Keep a few spare tiles and the name of the grout color for future repairs
- Photograph the open walls before they close, so you always know where the pipes run
- Run the exhaust fan during and after every shower to keep grout and paint dry
The 60-minute guarantee
The clock starts when our dispatcher confirms your job. If we’re late, $60 comes off your invoice. No forms, no fine-print games. Read the terms
FAQ
General Contracting questions
Do I need my board’s approval before work starts?
In a co-op or condo, usually yes: expect an alteration agreement and contractor paperwork, and sometimes plans, permits or filings. We take care of the paperwork the building needs from us, but the board and managing agent set their own timeline.
Can I move my bathroom or kitchen?
Sometimes. It depends on where the drains and stacks run and on your building’s rules — plenty of co-ops refuse a new bathroom or kitchen above a downstairs neighbor’s living space. Check before you fall for a layout.
Do you handle the tile and electrical too?
We coordinate the trades the job needs — tile, carpentry and electrical — and schedule them around the plumbing, so you have one point of contact for the whole project.
Should I replace the old pipes while the walls are open?
If they’re galvanized, or the valves are original, yes — it’s far easier now than after new tile goes up. If they’re in good shape, we’ll tell you that too.
Does my renovation need a permit?
Some work does — gas work can need one, and boards may require permits and filings for certain alterations. We tell you what we expect your job to need when we write the scope, and plan the schedule around it.
How long will we be without a bathroom?
It depends on the scope and the hours your building allows, so you get a schedule with the written scope. If it’s your only bathroom, tell us at the walkthrough and we’ll sequence the work to keep that stretch as short as we can.
More we handle
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