60-minute guarantee · Coupon
Later than 60 minutes from call to door?
Here’s $60 off.
No code to remember: tell your plumber or our dispatcher and $60 comes off the invoice. Good 24/7 on emergency calls in our service areas. Guarantee terms
Open 24/7 · 60-minute guarantee
Hydro Jetting
A cable punches a hole through a clog. A jetter scours the whole inside of the pipe with high-pressure water, washing out the grease, sludge, scale and roots that make the same line block again and again. We check older lines before we jet, so the pressure only goes where the pipe can take it.
At your location in 60 minutes or you save $60.
The short answer
If a grease line or building main is backed up, stop sending water down it and don’t pour degreasers or caustic cleaners in after it — then call us. We find out what’s in the line and what shape the pipe is in, with a camera on old cast-iron and clay lines, then jet it clean from wall to wall, with the price before we start. If it’s backed up right now, we’re at your location in 60 minutes or you save $60.
Is this an emergency?
Call now if…
- Grease water is backing up onto a restaurant or bakery floor
- A blocked building main has wastewater coming up in the basement
Can usually wait for a scheduled visit
- A kitchen line that’s slow but still draining
- Scheduled maintenance jetting for a restaurant or building
- A line that’s flowing again after cabling but needs a proper cleaning
Not sure? Call anyway — we’ll tell you honestly.
Do this right now
- Stop sending water down the line — in a kitchen, shut down the dish machine and the sinks that feed it.
- Don’t pour degreaser, caustic cleaner or boiling water into a backed-up line.
- Clear the space around the cleanout, house trap or grease trap so we can get to it.
Signs you need us
- A drain that clogs again within weeks of being snaked
- A kitchen line that slows down every few weeks
- Restaurant floor drains that back up during a rush
- Grease rising in a floor drain or cleanout
- A main that has needed roots cut out more than once
- A building main that backs up several times a year
- Kitchen sinks on the lowest floors of a high-rise backing up
- Camera footage showing grease, sludge or scale lining the pipe
How we handle the call
- 01
Look before we jet
On old cast-iron and clay lines, or a line that keeps failing, we run a camera first to make sure the pipe is sound enough for jetting.
- 02
Price before we start
Once we know the length, condition and access of the line, you get the price — before the jetter is hooked up.
- 03
Scour the whole pipe
Rear-facing jets drive the nozzle down the line while the spray scrubs grease, sludge, scale and roots off the full circumference of the pipe.
- 04
Match the pressure
Nozzle and pressure are set for the pipe — a narrow kitchen branch, a building main and an old clay line each get a different setup.
- 05
Confirm and schedule
We can run the camera again so you see the clean pipe, and suggest a maintenance schedule if the line needs one.
Know your building
Hydro jetting in restaurants, homes and apartment buildings
Restaurants and food businesses are generally required to have grease traps or interceptors, because fats, oils and grease are a major cause of sewer backups. A trap catches grease before it reaches the sewer, but the pipes between the sinks and the trap still coat up, and some grease always gets past. Cabling those lines punches a hole through the grease and leaves the rest on the walls, so the line closes up again. Jetting on a schedule, timed with the trap cleaning, keeps a kitchen running through service instead of shutting it down mid-rush. In a building with a restaurant on the ground floor and apartments or offices above, the grease that gets past the trap ends up in the main everyone shares.
Older homes, rowhouses and apartment buildings of the same age often still drain through their original cast-iron or clay mains, and many have a house trap near the foundation wall. Old cast iron can be rusted thin and clay joints cracked or shifted, so high pressure in the wrong place can make a weak spot worse — that’s why we look at an old line with a camera before we jet it. In apartment buildings, and tall ones especially, the kitchens on one line usually share a stack, and grease from every apartment above settles near the bottom. The backup shows up in the lowest kitchens first, and snaking one sink won’t fix a stack that needs jetting — that’s building work for the super or building manager to arrange.
One visit, whole job
Everything covered on the call
- Kitchen and grease line jetting
- Building mains and house sewers
- Restaurant floor drains and trench drains
- Apartment building kitchen stacks
- Root cutting in clay and cast-iron lines
- Sludge and scale removal
- Storm and area drain lines
- Camera checks before and after jetting
- Scheduled maintenance jetting
Upfront price, every time
What hydro jetting costs
Jetting is priced by the line: how long and how wide it is, how heavily it’s coated, and where we can get into it. A kitchen branch reached from a basement cleanout is a different job from a building main opened at the house trap, or a stack jetted down from the roof.
On an older line, a camera inspection before jetting adds to the price — and it’s what tells us jetting is safe for that pipe. Scheduled maintenance is planned work you can book for when the kitchen is closed or the building is quiet, and it’s far easier on a business than a backup during dinner service. Either way, you get the price before we start.
Honest advice
Jet the line, or cable it again?
A cable is the right tool for a single blockage — a wad of paper, a toy, a plug of hair. It bores through, the line flows, and the job is done. When the problem is grease, sludge or roots lining the pipe, a cable only opens a path down the middle, and the line narrows again from the walls.
Jetting is worth it when buildup is the problem: grease lines, mains that back up again and again, roots at the joints. It isn’t the answer for pipe that’s cracked, sagging or collapsed — jetting can clean a broken pipe but can’t fix it, and too much pressure can make a crack worse. If the camera shows damage, we’ll tell you the honest fix is a repair, not another cleaning.
Mistakes that make it worse
- Cabling the same grease line over and over — it leaves most of the grease on the pipe wall
- Jetting an old cast-iron or clay line without looking at it first
- Stretching the time between grease trap cleanings — grease that gets past the trap coats the lines downstream
- Renting a jetter for a do-it-yourself job — the spray can injure you, and the wrong nozzle can damage old pipe
Keep it from happening again
- Scrape plates, pots and pans into the trash before they go into the sink
- Have the grease trap or interceptor cleaned often enough for how much you cook
- Book maintenance jetting for kitchen lines and mains before they back up, not after
- In apartment buildings, remind residents that cooking fat poured down one sink ends up in everyone’s stack
The 60-minute guarantee
The clock starts when our dispatcher confirms your job. If we’re late, $60 comes off your invoice. No forms, no fine-print games. Read the terms
FAQ
Hydro Jetting questions
What’s the difference between jetting and snaking a drain?
A snake, or cable, bores a hole through the blockage. A jetter sprays high-pressure water at the whole inside of the pipe and flushes grease, sludge and roots away, so the line is clean rather than just open.
Can hydro jetting damage my pipes?
On sound pipe, no — we set the nozzle and pressure for the pipe’s size and material. On pipe that’s cracked, rusted thin or collapsing, it can make things worse, which is why we camera old lines first.
How often should a restaurant have its lines jetted?
It depends on how much you cook, what you cook and how well the grease trap is kept up. After the first cleaning, we can look at the line with a camera and suggest a schedule that stays ahead of backups.
Will jetting get rid of tree roots for good?
It cuts them out and clears the line, but roots grow back as long as the crack or joint they came through is still open. Regular jetting keeps them down; repairing that section stops them.
Where do you jet the line from?
Usually from a cleanout — at the house trap, on the main in the basement, or on a branch line. In taller buildings, a stack can sometimes be jetted from the roof or from a cleanout on the line.
Do you jet lines in co-ops and condos?
Yes. We work with the super or managing agent on access, timing and house rules, and leave a written description of the line’s condition for the board or management.
More we handle
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