60-minute guarantee · Coupon
Later than 60 minutes from call to door?
Here’s $60 off.
No code to remember: tell your plumber or our dispatcher and $60 comes off the invoice. Good 24/7 on emergency calls in our service areas. Guarantee terms
Open 24/7 · 60-minute guarantee
Water Filter Supply
A filter only helps if it matches the problem and gets fresh cartridges on time. We help you choose a system for rust, chlorine taste or lead, size it to your kitchen, and supply the system and its replacement cartridges.
At your location in 60 minutes or you save $60.
The short answer
Test before you buy: many water utilities offer lead testing, or you can use an accredited lab. Note what bothers you, too — rust, grit, taste or smell. Then match the filter to the problem: sediment for rust from old pipes, carbon for chlorine taste, and for lead, a filter certified to NSF/ANSI 53 or a reverse-osmosis system certified to NSF/ANSI 58. We help you pick one that fits your cabinet and flow, supply it and its cartridges, and tell you honestly when the real fix is the pipe, not the filter.
Is this an emergency?
Call now if…
- A filter housing won’t stop leaking after a cartridge change
- A filter is leaking and the valve that feeds it won’t close
Can usually wait for a scheduled visit
- Choosing a new filter system
- Replacement cartridges that are coming due
- Moving from a pitcher to a plumbed-in filter
Not sure? Call anyway — we’ll tell you honestly.
Do this right now
- Check the date on your current cartridge, or the filter light on the fridge.
- Note the make and model printed on the filter housing so we can match the cartridge.
- If lead is the concern, get a lead test before buying anything — many water utilities offer one, or use an accredited lab.
- If a housing leaks after a cartridge change, close the valve that feeds it.
Signs you need us
- Filtered water that’s slowed to a trickle
- Chlorine taste creeping back into filtered water
- A fridge filter light that’s been on for months
- No idea when the cartridge was last changed
- A sediment cartridge that turns brown within weeks
- Cartridges for your system that you can’t find anymore
- A pitcher that can’t keep up with your household
- A filter that doesn’t list lead when lead is your worry
How we handle the call
- 01
Test first
We ask what you’re trying to fix and whether you’ve tested — for lead, a test through your water utility or an accredited lab comes before any purchase.
- 02
Match the filter
Sediment for rust and grit, carbon for chlorine taste, and for lead a filter certified to NSF/ANSI 53, or RO certified to NSF/ANSI 58.
- 03
Size it for flow
A whole-house filter must keep up with every tap at once; an under-sink one, just its own faucet. We size for that and measure the cabinet.
- 04
Supply the system
We supply the system and its replacement cartridges, priced before you commit, and install it if you want us to.
- 05
Keep it working
We tell you when each cartridge is due — and if a filter keeps clogging because the pipes are failing, we say so.
Know your building
Choosing a filter for an apartment, a house or a restaurant
The right filter depends as much on your building as on the water it’s fed. An older walk-up with galvanized risers sends rust and grit, so a sediment stage does most of the work; a house or building with newer copper or PEX may only need carbon for chlorine taste. Where lead is possible — a lead service line or old solder, most likely in an older home or building — choose a filter certified to NSF/ANSI 53 for lead. Hardness varies by area, and your water utility’s annual water-quality report lists it: if your water is hard, a softener may help, and if it’s soft, a softener rarely matters.
Kitchens add their own limits. In a small apartment, the sink cabinet may already hold the drain, the dishwasher hookup and the shut-offs, leaving no room for an RO storage tank — a slim two-cartridge unit or a compact RO without a tank often fits instead. Rusty risers also clog sediment cartridges faster than the box suggests, and each time building staff shut off a riser for repairs, the water that comes back brings a fresh dose. For restaurants, shops and offices, we size filters for ice machines and coffee makers to the equipment.
One visit, whole job
Everything covered on the call
- Help choosing a filter for your water
- Sizing for flow and cabinet space
- Under-sink drinking-water systems
- Reverse-osmosis systems and membranes
- Whole-house sediment and carbon filters
- Filters certified to NSF/ANSI 53 for lead
- Replacement cartridges
- Fridge, ice machine and coffee machine filters
- A straight answer when the pipe is the problem
Upfront price, every time
What filters and cartridges cost
A system’s price depends on what it has to remove and how much water it has to handle. A single sediment or carbon cartridge is the simplest; a filter that reduces lead, a multi-stage system or an RO unit with a membrane costs more, and a whole-house system more again.
Over the years, cartridges can add up to more than the system itself, so compare replacement prices and change schedules before you choose — a cheap system with costly or hard-to-find cartridges is no bargain. You get the price of the system and its cartridges before you commit.
Honest advice
Pitcher or fridge filter, or a plumbed-in system?
A pitcher or the filter in your fridge can be enough for chlorine taste in a small household, as long as it’s certified to NSF/ANSI 42 for that and you change it on time.
Go plumbed-in when lead is the worry, when you’re refilling a pitcher all day, or when the fridge filter is always overdue. An under-sink system filters on demand at its own faucet, and its cartridges hold far more. Some pitchers and fridge filters are certified to NSF/ANSI 53 for lead too — whichever you choose, check that lead is on the list.
Mistakes that make it worse
- Buying a filter before testing — you may be filtering for the wrong thing
- Stretching a cartridge past its date — a spent one stops working, and a clogged one slows the flow
- Buying look-alike cartridges without checking they meet the same NSF/ANSI standards
- Using a filter to hide a failing pipe — if a sediment cartridge turns brown in weeks, the pipe needs work
Keep it from happening again
- Write the date on each new cartridge and set a reminder for the next change
- Keep a spare set of cartridges at home so a change never gets put off
- Flush a new cartridge the way its instructions say before you drink from it
- If lead was the reason for the filter, retest now and then to make sure it’s doing its job
The 60-minute guarantee
The clock starts when our dispatcher confirms your job. If we’re late, $60 comes off your invoice. No forms, no fine-print games. Read the terms
FAQ
Water Filter Supply questions
How often should I change my water filter cartridge?
On the maker’s schedule, which is usually set in months or gallons, whichever comes first. In buildings with rusty risers, sediment cartridges can clog sooner — and if the flow slows or the chlorine taste comes back, it’s overdue.
Do you supply replacement cartridges?
Yes — for the systems we supply and install, and often for ones already under your sink. Give us the make and model printed on the housing and we’ll match it.
What does NSF/ANSI 53 mean on a filter?
It’s the standard for filters that reduce contaminants that affect health, such as lead. Check that lead is named on the filter’s list of claims; for chlorine taste and odor, the standard to look for is NSF/ANSI 42.
Can a filter fix rusty or failing pipes?
No. A filter cleans the water that reaches it, but it can’t stop a corroded pipe from narrowing, shedding rust or leaking. If a new sediment cartridge is brown within weeks, the pipe is the problem — fix the plumbing first.
Do I need a water softener?
It depends on your water’s hardness, which varies by area — your water utility’s annual water-quality report lists it. With hard water, a softener may help: less scale in the water heater, on fixtures and on glassware. With soft water, it rarely matters, so put the money toward a filter that targets your actual problem. And a softener is made for hardness, not for rust, chlorine taste or lead — those still need the right filter.
Will a filter fit under my small sink?
Usually. Single and twin-cartridge systems fit most sink cabinets; an RO system with a storage tank needs more room, so we measure before you buy.
More we handle
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